Halocarbon - FAQs: About Halocarbon

Where is Halocarbon located?
Halocarbon has a strategic East Coast presence, with facilities in New Jersey and South Carolina. Click here to see a map with Halocarbon icons indicating our locations.

How do I get to your N. Augusta, SC facility?
Please click here for directions.

How do I purchase your products?
Call toll-free in the U.S., 1-800-338-5803 or +1-201-262-8899 internationally. In the United States and Canada, Halocarbon sells on a direct basis. We have distributors in most parts of the world. Halocarbon will ship directly if we do not have a distributor in your country.

What safety precautions should I take when handling your products?
Please refer to the specific MSDS for your product.

What are your office hours?
9-5 pm Eastern US time Monday through Friday

Can I buy with a credit card?
Yes, we accept Visa, MasterCard, American Express and Discover for most orders.

Is my product normally in stock?
Halocarbon prides itself on our responsiveness. Most of our standard products are in stock and ready to ship.

How long will it take for my order to be shipped?
Our goal is to ship standard items out of our manufacturing plant in North Augusta, SC in 2 to 3 business days.

What is your return policy?
We allow limited return of our products with a restocking charge and subject to other requirements. Please contact customer service for specific information.

What is your Environmental, Health, Safety & Security policy?

Halocarbon Products Corporation is dedicated to providing its employees and neighbors with the safest possible environment. We strive for continual improvement in all aspects of our environmental, safety, health and security performance in order to insure the safety and security of all stakeholders.

Our principles are:

- Every employee is entitled to a safe and healthy workplace.

- Adhering to Halocarbon’s EH&S policies is a condition of employment.

- Each employee, especially members of management, is responsible for proactively maintaining a workplace free from hazards.

- Every employee is expected to comply with all local, state and federal laws and regulations.

- Halocarbon will aggressively train all employees to insure the goals of this policy are met.

As part of our effort to achieve these goals, we will follow the Responsible Care Guiding Principles, which include active participation in all areas of community awareness and emergency response, distribution safety, pollution prevention, process safety, product stewardship and employee health and safety.

Peter Murin

Chief Executive Officer